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With our extensive knowledge, experience, and attention to detail, we alleviate the burden of time, energy, and fear of making the wrong decisions, so that our clients can relax, feel taken care of, and enjoy the process of recreating their yacht or vacation home.
We don’t view the work we do as purely service-oriented. We believe that we are in the business of hospitality.
Service vs. Hospitality
Service is about checking the boxes, following the rules, and the process with a laser-like focus that can often cause service providers to forget about the needs of their clients.
Approaching our work as a hospitality business keeps us focused on the needs of our clients. Although we firmly believe that having a clear and organized process is crucial to delivering a successful project, we always want to put ourselves in the client’s shoes, anticipating their needs before they do.
